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PRIVACY STATEMENT


This privacy statement (the “Statement”) explains when and why we collect your personal data, how we use it, your rights in relation to it, and the conditions under which we may disclose it to others.


1. About the American Chamber of Commerce in Croatia (AmCham)

Since 1998, AmCham Croatia represents business interests of U.S, international and companies in Croatian ownership. We are wide international platform which gathers companies regardless of their origin or size, committed to doing business in Croatia and contributing to Croatian competitiveness and high business standards.

AmCham represents more than 220 companies which employ more than 67.000 people in Croatia. AmCham Croatia has been founded as non-governmental and non-profit business organization and is fully funded by its membership.

Our mission is to provide to its members a forum for developing business opportunities, through promoting high standards of business practices, pursuing policy advocacy and offering high level networking. You can find out more about the us at www.amcham.hr

2. Contact Information

If you have any questions regarding AmCham’s (controller) processing of your data, this Statement, or our privacy practices, please send them by email to privacy@amcham.hr by writing to American Chamber of Commerce in Croatia, Strojarska 22, 10000 Zagreb, Croatia. You can also contact us by phone at +385 1 4836 777.

3. Purpose and basis of personal data collection

Your personal data is protected by law and every processing of your personal data must be based on a proper legal basis, in accordance with applicable law. It also includes sharing your personal data with third parties. We collect personal data of representatives of AmCham’s member companies, representatives of business partners and representatives of public administration, international organizations and diplomatic corps (data subjects) and process them on the basis of:

  1. Fulfilment of our mutual contracts
  2. Compliance with legal obligations
  3. Our legitimate interests and legitimate interests of third parties

We are committed to ensuring that the personal data we collect and use is appropriate for the relevant purpose, and in accordance with the high standards of the General Data Protection Regulation (GDPR).


What we use your personal data for Our legal basis Our legitimate interests
  • Entry into AmCham Croatia business database
  • Fulfilling contracts or
  • Our legitimate interests
  • Managing our relationship with our members, organizations representatives or business partners
  • Sending you information about AmCham's activities and services to your e-mail address and written invitations for special events
  • Our legitimate interests
  • Providing you with membership benefits and services to which members are entitled
  • Promoting Members
  • Facilitating member-to-member connections
  • Telephone reminders related to AmCham's activities and services
  • Our legitimate interests
  • Reminders of activities that are in the area of interest of members
  • Sending an electronic Q-bulletin containing special members' offers
  • Our legitimate interests
  • Promoting and connecting members
  • Providing you with membership benefits
  • Sending you AmCham Yearbook and News&Views magazine
  • Our legitimate interests
  • Promoting members
  • Keeping you updated regarding our services and activities
  • Collecting feedback about the satisfaction with AmCham's services and activities, as well as issues relevant to the doing business by electronic means
  • Our legitimate interests
  • Making sure we are providing best possible service, collecting inputs for our policy work and advocacy efforts towards government

Exceptionally, AmCham may process your personal information under another legal basis and you will be timely informed in such cases in accordance with GDPR requirements.

4. What personal and other data is AmCham collecting?

AmCham may collect information covered by the following categories of data:

  1. Company data: name, legal form, number of employees, ownership structure, OIB / PIN, founding year, main business activity, headquarters, company description.
  2. Name and contact data of persons within member companies which are authorized for communication with AmCham: first and last name, title, job position, email address, company’s postal address, telephone number.
  3. Credentials: Passwords and similar security information used for authentication and access to AmCham ‘members only’ web pages.
  4. Data on food preferences and possible allergies: Information about, e.g. food allergies or similar, for the purpose of ensuring you are served appropriate food during our events.
  5. Information about sent invitations and attendance on events and meetings (sent invitations, guest lists).
  6. Photos and videos from our events and activities.

Certain AmCham activities are captured and photographed so that the public is informed about our activities, which is our legitimate interest. In this regard, your photos and footage, as well as other personal information related to AmCham activities, may be publicly disclosed if relevant to our work.

5. How does AmCham collect personal data?

AmCham obtains personal data about you, for example, when your organization applies for membership with the AmCham, when you register for or take part in activities, talk to us on the telephone, use our website (through cookies), contact us by email and/or letter, provide your business card, contact us about services or offers, or participate in membership surveys.

We may also collect your personal data from your employer, if your employer is a member of or applies for membership with the AmCham, and lists you as contact person, or if your, e.g. spouse, colleague or any acquaintance indicates you as his/her plus-one when registering for events.

We may also collect your personal data from partners, third party providers and publicly accessible sources.

6. For how long does AmCham keep personal data?

We will keep personal data of member company representatives for as long as company is a member of the Chamber, or as long as is set out in any applicable contract. If the company is not a member of the Chamber, we will keep the data as long as we have a legitimate interest.

Information on the services provided to company representatives will be kept for five years. If the relevant laws or regulations are otherwise defined, the deadlines prescribed there shall apply.

7. Who does the Chamber share personal data with?

We may share your personal data with the following organizations:

  1. Co-organizers of our events and/or activities such as other chambers of commerce, members and partners.
  2. Event planning companies.
  3. Organizations and individuals that we introduce you to.
  4. Organizations you ask us to share your personal data with.
  5. Service providers, such as financial services companies; event registration, invitation and news software providers; customer relationship management software providers; member directory software providers; and
  6. For AmCham activities in cooperation with and hosted by U.S Embassy at their premises, we will provide relevant invitations and comply with security protocols.

8. Data subjects’ rights

Data subjects have the following rights:

  1. You have the right to access and request a copy of your personal data kept and processed by AmCham.
  2. If you believe that any personal data relating to you is incorrect or incomplete, you may request the correction thereof. AmCham will promptly correct any such personal data, in accordance with the GDPR.
  3. You have the right to request erasure of your personal data or restriction of processing concerning your personal data, under the conditions and within the limits set out in the GDPR.
  4. You have the right to data portability, i.e. the right to request that the personal data you have provided to AmCham be returned to you or transferred to someone else in a structured, commonly used and machine-readable format, under the conditions and within the limits set out in the GDPR.
  5. You have the right to object to being subject to the legal effects of automated processing, including profiling, under the conditions and within the limitations set out in the GDPR.
  6. You have the right to limit the processing within the limits prescribed by GDPR.
  7. You have the right to complaint within the limits prescribed by GDPR.

You can exercise the above rights by contacting us using the details set out in section 2 above. Further, you have the right to register a complaint with a supervisory authority (Croatian Personal Data Protection Agency) as outlined below.

9. How to withdraw your consent

Exceptionally, if you have provided your consent and thereby given AmCham the right to process your personal data and wish to withdraw such consent, please send an email to privacy@amcham.hr. Your withdrawal of consent does not, however, affect the lawfulness of AmCham’s processing based on your consent prior to your withdrawal.

10. How to register a complaint

Please let us know if you are unsatisfied with how we have used your personal data by contacting us using the contact information listed above in section 2.

In the event that you wish to make a complaint about how your personal data is being processed by AmCham or how your request has been handled, you have the right to file a complaint directly with the supervisory authority where you live or work, or in the place where you think an issue in relation to your personal data has arisen. You can file a complaint with the Croatian Personal Data Protection Agency, http://azop.hr/data-protection-agency, azop@azop.hr

11. Changes to this Statement

The terms of this Statement may change from time to time. We shall publish any material changes to this Statement through appropriate notices either on this website or by contacting you using other appropriate communication channels.



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